| 1. | Data Controller | NEMI MOBILITY SOLUTIONS SL (NEMI) | +info |
| 2. | Personal data and Purpose of processing | Contact data, identification data for users of App, Clients, and other data necessary for the required purposes such as responding to the information requested through our App, managing of our App and the provision of our services, as well as the commercial and administrative management of our Company. | +info |
| 3. | Legal basis for processing | Consent of the user, compliance with legal obligations, the execution of contracts generated between NEMI and our clients and users of our Apps, employees or third parties and, where appropriate, the legitimate interests of NEMI. | +info |
| 4. | Data retention | As long as the legitimisation by consent, the contractual relationship, legal obligation or legitimate interest lasts. | +info |
| 5. | Data Recipients | The data you provide us with will be included in a database belonging to NEMI. Your data will not be transferred to third parties except to those who, necessarily, must intervene for the management of our services and App, as well as for the fulfillment of the legal obligations that correspond to us. | +info |
| 6. | Rights | Access, rectify and delete your data, as well as the other rights provided for by current legislation. | +info |
| 7. | Supervisory Authority | You may address any claims arising from the processing of your personal data to the Spanish Data Protection Agency (www.aepd.es). | +info |
| 8. | Governing law & Jurisdiction | This privacy policy is governed in each and every one of its aspects by the General Data Protection Regulation of the European Union and other related Spanish legislation. | +info |
| 9. | Additional Information | Additional information on security and other aspects | +info |
| 10. | Update | April, 2024 | +info |
The protection of your personal data is very important to us. In this Policy, we explain what data we collect from users, how we use it, and for what purposes, among other indications. Users over 14 years old may register if their parents, guardians, or legal representatives have created their profile in the App. In the case of minors under 14 years old or identified as ‘legally incapacitated,’ we will always require parental consent, or that of the guardian or legal representative. We will never ask for more information than we actually need for the required purposes; we will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for another purpose not previously indicated.
As users, you must carefully read this Privacy Policy regularly, and whenever you enter your personal data, as this document may be modified at any time, without the obligation to notify or inform you. The applicable Privacy Policy will always be the one published at any given time.
The user guarantees that the personal data provided is true and accurate. NEMI is not responsible for the falsehood or inaccuracy of the information provided by users, nor for bad faith or error.
1. WHO IS THE DATA CONTROLLER OF YOUR DATA PROCESSING?
The Data Controller of the personal data and the owner of the App is NEMI MOBILITY SOLUTIONS SL, company with CIF number B02988582, with its registered office address at Plaça d’Ausiàs March 1, 08195 Sant Cugat del Vallès, Barcelona. It is registered in the Commercial Registry of Barcelona, T 47650, F 150, S 8, H B 556626, I/A 5 (09/11/2022) (hereinafter “NEMI”, “our” or “we”).
NEMI’s contact details in relation to data protection are:
NEMI’S general contact details
This Privacy Policy explains who we are, why and how we process personal data collected in the managing of our business and if you are the subject of any of the personal data concerned, what rights you have and how to get in touch with us if you need to.
When you supply any personal data to us, we have legal obligations towards you in the way we use that data. We must collect the information fairly and explain to you how we will use it.
If you want to know what your rights are and how to exercise them, as well as to get detailed information about the Privacy Policy of NEMI, you can visit the Legal Notice on our website (https://www.nemi.mobi/legal-notice) or send an email with your request to gdpr@nemi.mobi.
2. PERSONAL DATA WE PROCESS AND PURPOSES
Types and Categories of Personal Data we process
We can collect and process these categories of personal data:
1. Registering on the App
- Required data: name, last name, email.
- Purpose: to register on the App in order to access its services and content.
- Legitimacy: Registration data: user’s consent when voluntarily registering on the App. Subsequently, the execution of the contractual relationship between the user and NEMI.
2. Making a reservation for an expedition
- Required data: Origin and destination of the trip, data and timetable.
- Purpose: to manage your expedition
- Legitimacy: user’s consent when voluntarily make a reservation for an expedition. Subsequently, the execution of the contractual relationship between the user and NEMI.
3. Expedition
- Required data: geolocation.
- Purpose: to manage your expedition
- Legitimacy: user’s express consent.
4. Sending notifications to the user’s
- Required data: user’s email. Cellular System (IOS/Android). Token
- Purpose: to send information to the user
- Legitimacy: User’s consent for asking his/her opinion after the service. The execution of the contractual relationship for sending notifications about the currently service. Legitimate interest of the data controller
5. Intentions of the user
- Required data: Transport information and research made by the user.
- Purpose: Analise necessities of the user.
- Legitimacy: Legitimate interest of the data controller.
3. DATA RETENTION. ¿How long shall we keep your personal data?
The personal data you provide us through the App will be kept for the time necessary to manage the reservations and expeditions requested by the users or to fulfill any contracts generated between NEMI and third parties. Once the data has served its purpose, we will delete it permanently. However, we may retain your data for a longer period if necessary to comply with legal obligations. Likewise, it may be necessary to keep them for the time required for the prescription of any legal liabilities that may arise.
Your registration data in the App will be kept until you unsubscribe from the App.
4. DATA RECIPIENTS
NEMI may process the personal data processed, for organisational, administrative and management purposes. Within our organisation, your personal data will be processed by duly authorised personnel and, if necessary or practical to fulfil the purposes indicated above, may be processed by third parties.
The categories of recipients to whom your personal data may be communicated from NEMI are as follows:
a. If you give us your consent, we share the data of the users of our Apps with the Clients that manage our Apps and that are integrated into the NEMI portal. In those cases the Clients process, your personal data, as Data controllers too.
b. Third party processors, such as IT providers, consultants and advisors and other companies providing ancillary services. We may transfer, in certain cases, your data to technology companies based in the USA, but NEMI guarantees the security and legality of these transmissions because, in any case, these companies have adhered to the corresponding protocols of approval with the European data protection regulations.
c. Public entities and bodies, exclusively for the purpose of complying with the corresponding legal obligations.
d. Other providers to whom, where appropriate, your personal data may be transferred to financial institutions, fraud detection service providers, where appropriate, etc.
In any case, all the aforementioned third parties will have previously signed the corresponding confidentiality commitment following our instructions in accordance with the current personal data protection regulations, will be subject to the duty of professional secrecy or will be acting in compliance with a legal obligation.
The information that you provide to us through this website will be hosted on the servers of NEMI.
5. RIGHTS
The App user has the right to exercise the rights granted to them by the current data protection regulations, such as access, rectification, and deletion, among others. You can learn in detail about all your rights and how to exercise them by visiting the Legal Notice on our website. You can access it through this link https://www.nemi.mobi/legal-notice
You can address complaints arising from the processing of your personal data, if you believe that we have violated your rights, to the Spanish Data Protection Agency (www.aepd.es).
6. GOVERNING LAW AND JURISDICTION
This privacy policy is governed in each and every one of its aspects by Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons in regard to the processing of personal data and the free circulation of this data.
It is also governed by Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights. Likewise, our website is governed by Law 34/2002, of July 11, on Information Society and Electronic Commerce Services.
Any dispute arising from matters relating to our Website shall be exclusively subject to the jurisdiction of the courts of the city of Barcelona.
7. UPDATE
This Privacy Policy was last updated in April 2024 but may be updated at any time. We recommend that you check it every time you access our website in case it has suffered alterations.
